Shipping policy
SHIPPING & DELIVERY POLICY
Order Processing All orders are processed within 1–3 business days after payment has been confirmed. Orders placed over weekends or public holidays will be processed on the next business day.
Delivery Timeline Once your order has been dispatched, delivery takes 3–7 business days depending on your location within South Africa.
Delivery Updates You will receive a confirmation email once your order has been shipped, along with tracking information where applicable. For real-time updates or delivery queries, please WhatsApp us at 064 660 4472.
Please Note
- Delivery times may vary during peak periods or public holidays.
- Nova Crown Hair is not responsible for delays caused by courier services once the order has been dispatched.
- Please ensure your delivery address is correct at checkout — we cannot redirect parcels once shipped.