Terms of service

Last updated: March 2026.

Welcome to Nova Crown Hair. By accessing or purchasing from novacrownhair.com, you agree to the following terms.

1. General Nova Crown Hair is a South African-based online hair retailer operating from Johannesburg, South Africa. These terms apply to all visitors and customers of our website.

2. Products

• All product images are as accurate as possible, however slight colour variations may occur due to screen settings.
• We reserve the right to discontinue any product at any time.

3. Pricing

• All prices are listed in South African Rand (ZAR).
• Prices are subject to change without notice.
• Promotional prices are valid for the specified period only.

4. Orders & Payment

• Orders are confirmed only upon successful payment.
• We accept payment via the methods listed at checkout.
• Nova Crown Hair reserves the right to cancel any order at our discretion.

5. Delivery

• Delivery timelines are estimates and not guaranteed.
• Nova Crown Hair is not liable for delays caused by courier partners or circumstances beyond our control.

6. Returns & Exchanges

• Please refer to our Refund & Returns Policy for full details.
• All items are non-refundable. Exchanges are accepted within 7 days subject to conditions.

7. Intellectual Property All content on novacrownhair.com including images, logos, and text is the property of Nova Crown Hair and may not be reproduced without written permission.

8. Limitation of Liability Nova Crown Hair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law These terms are governed by the laws of the Republic of South Africa.

10. Contact For any queries: info@novacrownhair.com