Contact Us
Contact Us 👑
We'd love to hear from you! Whether you have a question about a product, need help with your order, or just want to say hello — our team is here to help.
📧 Email Us
info@novacrownhair.com
We respond to all emails within 24–48 business hours.
📍 Our Location
Nova Crown Hair
Johannesburg, Gauteng
South Africa
🚚 Order & Delivery Queries
For questions about your order status, delivery timelines, or tracking information, please email us with your order number and we'll assist you promptly.
↩️ Returns & Exchanges
For return or exchange requests, please contact us within 7 days of receiving your order. Please review our Refund & Returns Policy before reaching out.
⏰ Business Hours
Monday – Friday: 8:00 AM – 5:00 PM (SAST)
Saturday: 9:00 AM – 1:00 PM (SAST)
Sunday & Public Holidays: Closed
💬 Social Media
You can also reach us or browse our latest styles on social media:
📸 Instagram: @novacrownhair
👍 Facebook: Nova Crown Hair